Privacy Policy

Last Updated: 24/08/2023

Welcome to PRAGYAN. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application PRAGYAN and any related services.

By accessing or using the Service, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use the Service.

Information We Collect

Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you voluntarily submit when using our app.

Usage Data: We may automatically collect certain information about how you use the app, including your device's Internet Protocol (IP) address, device type, operating system, app version, and usage patterns.

How We Use Your Information

a. We use the information you provide to us to deliver and improve our services, personalize your experience, and communicate with you. This includes sending you updates, notifications, and responding to your inquiries.

b. We may use aggregated and anonymized data for analytical purposes to improve our app's functionality, performance, and user experience.

Data Sharing and Disclosure

a. We do not sell, rent, or trade your personal information to third parties.

b. We may share your information with service providers who help us deliver and improve our services. These providers are obligated to protect your information and only use it for specific purposes on our behalf.

b. We may disclose your information if required by law or in response to a valid legal request from authorities.

Third-Party Links and Services

Our app may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party entities. We encourage you to review their privacy policies before interacting with them.

Security

We take reasonable measures to protect the security of your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You can access, update, or delete certain personal information by contacting us at osd.libraries-up@gov.in. You can also adjust app permissions in your device's settings.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The revised policy will be effective immediately upon posting to our app. We encourage you to review this page periodically for any changes.